Insurverse Public Company Limited

Trust Insurverse Insurance, a leading online insurance provider under Dhipaya Group Holdings (TIPH), known for its financial stability and years of expertise. With Insurverse, buying car insurance online is simple and hassle-free, giving you peace of mind to enjoy life without worries. They are committed to these 3 key principles:

✔ CLEAR – Clearly display prices with honest details
✔ SIMPLE – Use easy language to ensure hassle-free experience
✔ FAIR – Competitive insurance premiums with flexible coverage

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Insurverse insurance digital platform for online car insurance and policy management | MrKumka

What is the history of Insurverse Insurance?

On 20 September 1982, Erawan Insurance Company Limited was registered under the Civil and Commercial Code as a legal entity of the "limited company" type, company registration number 3394/1982, with a registered capital of THB 315 million. It has now changed its name to Insurverse Public Company Limited on 20 January 2023. The office is located at 1115 Dhipaya Insurance Building (Head Office), 24th floor, Rama III Road, Chong Nonsi, Yannawa, Bangkok 10120.

What are the benefits of Insurverse Insurance?

Insurverse Public Company Limited is revolutionising the non-life insurance industry with a 100% digital system, making it easier than ever to buy car insurance in Thailand. As a technology-driven insurance company, Insurverse allows customers to customise their coverage, compare insurance premiums, and purchase policies online - without the need for agents. From car insurance purchases to insurance claims and real-time status tracking, everything is designed for maximum convenience.

Insurverse provides a seamless, transparent, and hassle-free experience. As part of Dhipaya Group Holdings (TIPH), Insurverse is committed to delivering fair insurance premiums, fast claims processing, and top-tier customer service - ensuring you get the best car insurance solutions in Thailand with confidence.

What insurance does Insurverse offer?

Insurverse is a pure digital insurance company, making it easy to buy insurance online anytime. They offer a range of policies tailored to your needs:

Compulsory motor insurance (Por Ror Bor)

Buy online with instant policy delivery via email. Coverage is reported to the Department of Land Transport automatically, with renewal reminders before expiration.

Voluntary car insurance

Buy car insurance online with Insurverse anytime, 24/7! Instantly get a quote, compare insurance premiums, and purchase your policy hassle-free. Fast, convenient, and secure. Plus, enjoy 0% instalments for up to 10 months with a credit card!

Type 1 car insurance

Comprehensive coverage, including accidents (with or without an opposing party), car theft, fire, flood, and medical expenses. Ideal for new cars or inexperienced drivers.

Type 2+ car insurance

Affordable coverage similar to Class 1, covering collisions, theft, fire, and medical costs, whether at fault or not.

Type 3+ car insurance

Covers both your car and third-party damages, perfect for infrequent drivers looking for cost-effective protection.

Type 3 car insurance

Protects against damages to others' vehicles and medical expenses, suitable for experienced drivers or older cars.

Travel insurance

Secure affordable travel insurance for single trips or annual plans, starting at just THB 59. It covers medical expenses, trip cancellations, and 24/7 worldwide assistance. Buy for up to 15 people at once.

Accident insurance

Stay protected against unexpected accidents with coverage for disability, hospitalisation, and death benefits. Available for ages 1 to 99, with no health check required. Plus, payment for insurance premiums can be used for tax deductions.

How to claim with Insurverse Insurance?

Car insurance claim process

Take note of essential information or take necessary photos of the other party, such as the car plate number, car make, and car colour.
Call 02-842-9899 or use the claims menu via the Insurverse app for fast assistance.
Once the incident is reported, take your vehicle to an approved service centre or garage in the Insurverse network for repairs.
If all necessary documents are provided, your insurance claim will be processed and approved within 1 business day.

Document submission channels

Mailing address:

Complete the claim form and send the original documents to:

Claims Department, 24th floor, Insurverse Public Company Limited 1115 Dhipaya Insurance Building (Head Office), Rama III Road, Chong Nonsi, Yannawa, Bangkok 10120
Email submission:

Send documents via email at claim@insurverse.co.th (in case additional documents are requested)

What documents are required for claim consideration?

For repairs at a network garage/service centre

Damage certificate or contact card
Copy of vehicle registration
Copy of national ID card or driver's licence
Insurance policy schedule
Additional documents (if requested by the company)

For repairs at a non-network garage/service centre

Damage certificate or contact card
Copy of vehicle registration
Copy of national ID card or driver's licence
Insurance policy schedule
Repair cost quotation (if the customer arranges their own repairs)
Additional documents (if requested by the company)

For damaged property claims

Damage certificate or contact card
Repair cost estimate for the damaged property
Proof of ownership of the damaged property
Power of attorney (if the property owner cannot make the claim in person)
Additional documents (if requested by the company)

For injury or disability claims

Compulsory or voluntary insurance policy (if you are the insured)
Contact card (if you are the injured party who is not the insured)
Copy of injured person's ID card or power of attorney (if the injured person cannot claim in person)
Original of the receipt for actual medical expenses
Medical certificate specifying injury details, treatment period, or disability
Claim record for injury, disability, or loss of limb
Additional documents such as salary certificate, pay slip, or other proof of income

For death claims

Death certificate
Copy of investigator's daily record confirming the cause of death
Copy of the deceased's ID card
Copy of house registration showing deceased status
Proof of heirship (ID card, house registration, birth certificate, marriage certificate, or court order)
Additional documents showing deceased's status (e.g., pay slip, employment certificate)
Claim record for compensation between the heir and the company or insured
Original of the receipt for medical expenses (prior to death)

For claims for loss of benefits from at-fault party

Car repair certificate/receipt
Copy of car registration
Documents supporting the daily use of the car (if applicable)
Car rental receipt (if applicable)
Copy of ID card
Claim form
Bank account book

What are the tips for buying insurance online with Insurverse?

Provide truth and accurate information - Providing false information, whether intentional or accidental, will void your policy. Insurverse reserves the right to cancel the policy or refuse compensation in accordance with the law.
Policy coverage - Coverage is activated only after payment has been successfully processed and all required information has been completed. Coverage begins at the date and time specified in the online insurance application.
Policy delivery - After payment is completed, your insurance policy will be emailed to you. Alternatively, you can download the policy and related documents directly from the order summary page.
Insurance purchase - Insurance can be purchased online in advance for up to 30-90 days, depending on the specific insurance type. You cannot purchase the same insurance type for the same coverage period.